Return and Refund Policy
Thank you for choosing Power Labs for your 3D printing needs. Below, we outline our Return and Refund Policy to ensure transparency and clarity regarding your purchases.
1. All Sales Are Final:
- Due to the unique nature of 3D printing and the custom nature of our products, all sales made through Power Labs are considered final. We do not offer refunds or exchanges for change of mind or incorrect purchases.
2. Replacement Items:
- In the event that your purchased item arrives damaged or defective, we may offer a replacement after thorough inspection.
- Replacement items are subject to approval on a case-by-case basis. We reserve the right to refuse replacement if the damage is determined to be caused by misuse, mishandling, or any other factors beyond our control.
3. Inspection Process:
- To initiate the replacement process, please contact our customer service team within 7 days of receiving your order.
- We may request photographic evidence or additional information to assess the condition of the item in question.
- Once the inspection is complete and the damage is confirmed to be within our responsibility, we will proceed with issuing a replacement or an appropriate resolution.
4. Contact Us:
- If you believe your item qualifies for a replacement or if you have any questions regarding our Return and Refund Policy, please don’t hesitate to contact our customer service team.
- You can reach us via email at Info@PowerLabsFL.com or by phone at (239) 821-1880. Our team will be happy to assist you with any inquiries or concerns you may have.
5. Exceptions:
- Power Labs reserves the right to make exceptions to this policy in extraordinary circumstances or as required by applicable law.
6. Updates to Policy:
- We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase through Power Labs, you acknowledge and agree to abide by the terms and conditions outlined in this Return and Refund Policy.
Thank you for your understanding and continued support.
Power Labs | Info@PowerLabsFL.com | (239) 821-1880